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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4823
Experience:  18+ years experience as Appliance Tech.
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My hob automatic lighter will not switch off. It is

Customer Question

My hob automatic lighter will not switch off. It is continually clicking.
JA: Is your hob gas or electric? How old is it?
Customer: Gas 16 year old
JA: How long has this been going on with your hob? What have you tried so far?
Customer: Only fifteen minutes. Noting I seem to press or leave on the hob will turn off the clicking.
JA: Anything else we should know to help you best?
Customer: No. How can I stop the clicking?
Submitted: 9 days ago.
Category: Appliance
Customer: replied 9 days ago.
Can you help me to stock the clicking on the hob automatic lighter?
Customer: replied 9 days ago.
Are you receiving my message?
Expert:  KevinWhiteJA replied 8 days ago.

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its make and complete model number.

You may see automated adverts for phone support.

I am afraid, I am not available for phone call and we can continue via chat.

Expert:  KevinWhiteJA replied 8 days ago.

Good evening,

Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.

The spark module is faulty and will need replacement.

When this is faulty, it will keep on clicking continuously.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful evening.

Expert:  KevinWhiteJA replied 8 days ago.

Thank you again for visiting justanswer.co.uk.

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!