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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4841
Experience:  18+ years experience as Appliance Tech.
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I have a C17MS32N0B Micro/Combi Oven. The microwave function

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I have a C17MS32N0B Micro/Combi Oven. The microwave function is cutting out after a few seconds. Other cooking functions appear to work.
JA: Is your oven gas or electric? How old is it?
Customer: Electric 4 years
JA: How long has this been going on with your oven? What have you tried so far?
Customer: Just happened today for the first time. We were microwaving something and the oven went dead. Fuse tripped. i reset and it came on fine, but the microwave part is not working.
JA: Anything else we should know to help you best?
Customer: The grill part still works

Good evening,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

In the meantime, please tell me if you have seen any error codes or flashing lights.

Customer: replied 9 days ago.
No error codes or flashing lights

Thank you.

I am afraid, this indicates an issue with the Magnetron that is faulty and will need replacement.

When you turn on the Microwave it starts and then after few seconds magnetron kicks in however, if control detects magnetron has not started to heat it will turn itself off or even trip the circuit.

When magnetron is faulty the Invert board is replaced as well.

The parts are available for £255 + repair charges (£99 if done by Neff).

I hope this helps.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with today.

Have a wonderful evening.

Thank you.

KevinWhiteJA and 2 other Appliance Specialists are ready to help you

Thank you again for visiting

Please let me know if you need me to clarify anything or if you have any additional questions-I am happy to help!