Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
In different models, the glass pane is not additionally sold. Please give me the make and model number of the device. I can then check if only the glass plate is sold. Then I can give him some clear information. I need the make and model number of the device.
Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
I'm really sorry, I looked it up but it's not offered in single pane. Here is the contact point for the manufacturer's service centre. Please call them tomorrow free of charge and ask specifically for the hob glass pane with this model number that you have written to me. If it is offered, it can also be repaired.