The machine timer stops at 18 minutes to go and won’t

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

In the meantime, please tell me if you have seen any error codes or flashing lights.

OK what happens if you select a cold wash only program ?

Sorry, I am not available for phone call and someone else may contact you.

However, we can continue via chat.

Well you can select a cold wash only program, just do not select any temperature.

Also please try this:

You will have to unplug the appliance and remove the bottom front flap.

Then keep some beach towels and shallow container under the filter.

Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.

Also with your fingers check if impellor rotates, then reconnect everything and plug it back.

Press and hold the START button for around 10 seconds to unlock the control.

Then try any program and please let me know how it goes.