Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
If you can give me the exact model number of the device, I can first see whether the spare parts are available for it. Of course I can give you a service number where you can book a repair.
Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
If it is a Siemens appliance, the model number always starts with an E. I need the E number which is written on the type plate.
Yes, I know. But I just wrote you a message that I need the E number from the type plate. Without an E number I can't check if there is a spare part for it or if it is sold.
This is not the model number where you can look for the spare parts. I need the E number. Here is a service point of the manufacturer must be able to book a repair from the customer service.