Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
The door lock is faulty and will need replacement.
The door lock is available for £10 + repair charges, to order the part please "click here".
If you want to replace it yourself, this "video" will give you an idea on how the replacement is done.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.