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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5140
Experience:  18+ years experience as Appliance Tech.
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My dishwasher is saying check water and won't wash, Bosch

Customer Question

My dishwasher is saying check water and won't wash
JA: What's the brand and model of your dishwasher? How old is it?
Customer: Bosch and I'm not sure as it came with the house we bought
JA: How long has this been going on with your Bosch dishwasher? What have you tried so far?
Customer: Just today. I've pulled it out and checked the pipes... Nothing jammed or twisted
JA: Anything else we should know to help you best?
Customer: It was working fine since we moved in on the 9th of this month so can't understand why it won't work
Submitted: 7 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 7 days ago.

Good evening,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 7 days ago.
Sms40t32uk/09
Customer: replied 7 days ago.
I think
Expert:  KevinWhiteJA replied 7 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Customer: replied 7 days ago.
OK
Expert:  KevinWhiteJA replied 7 days ago.

Check water light in your dishwasher indicates, water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.

After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.

Then please clean the mesh filter from inside and make sure it is not blocked.

Now, reconnect everything and plug it back; select any program.

It should work however, if the problem occurs again you will have to check what is causing the leak.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.