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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5194
Experience:  18+ years experience as Appliance Tech.
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I have a bosch integrated fridge freezer, new in 2007, but

Customer Question

I have a bosch integrated fridge freezer, new in 2007, but used less than half the time. I have been told the thermostat is ok, but it has a faulty pcb, and compressor is clicking on internal over load. Is it worth repairing. Any idea on costs for parts?
JA: Do you know the model of your Bosch fridge? How old is it?
Customer: Sorry, no idea. I am in Surrey and it is in isle of wight. New in 2007
JA: How long has this been going on with your Bosch refrigerator? What have you tried so far?
Customer: Failed last saturday. Technician friend looked at it a couple of days ago. His conclusion were in my previous message to you.
JA: Anything else we should know to help you best?
Customer: Just posible repair costs please
Submitted: 12 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 12 days ago.

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (starts with E nr).

Customer: replied 12 days ago.
I have just been sent it. It is KIV38V00GB/01. Another number is ***** Does that help?
Customer: replied 12 days ago.
Did those numbers help?
Expert:  KevinWhiteJA replied 12 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 12 days ago.

The complete controller unit is available for around £59 + repair charges (£99 if done by Bosch).

The parts are available here on Bosch spares, you may buy the part and get it replaced by your friend.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

Customer: replied 12 days ago.
Thanks.
Expert:  KevinWhiteJA replied 12 days ago.

I am glad, I could help.

You're welcome and Good Luck.

Cheers