Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
you can take out the hose once and pull it through with a long stick. So that the blocked piece can be pushed out. Here again a video guide for you as an overview of how you can thoroughly clean the device in detail. It is also shown how the hose is removed from below.
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
OK, I'm really sorry that it doesn't show you exactly how to clean it. You need to remove all the accessories from the unit and disconnect the hose connection from the bottom and then just poke the hose with a stick so that it can be pushed back and forth or fall out if there are blockages. You can disconnect the hose connection at the bottom.
Please check if there is still a blockage at the bottom of the floor nozzle. Normally, if there is no dirt going into the container at all, then it can be for cloth or there is no vacuum in the container. Please also check if the container is completely tight and correctly placed.
It is possible that a container is not closed properly or that the seal is broken. You really need to check this once - the filter may no longer be able to pass very well. Also check the filter. If necessary, clean the filter with water and let it dry for 24 hours.
Okay I ask you for a little patience. I am looking for more guidance for you on what you can do. It may take some time.