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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5194
Experience:  18+ years experience as Appliance Tech.
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My logik oven is not heating up. The power is on but not

Customer Question

Hi, my logik oven is not heating up. The power is on but not heating
JA: Is your oven gas or electric? How old is it?
Customer: Electric
JA: How long has this been going on with your oven? What have you tried so far?
Customer: I was told to replace the element but I cannot find where it is located
JA: Anything else we should know to help you best?
Customer: it’s been going on for couple of weeks but it not not working
Submitted: 12 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 12 days ago.

Good afternoon,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 12 days ago.
LBFANW14
Customer: replied 12 days ago.
Sorry can’t talk on the phone now
Expert:  KevinWhiteJA replied 12 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Customer: replied 12 days ago.
S/N(###) ###-####
Expert:  KevinWhiteJA replied 12 days ago.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

Customer: replied 12 days ago.
Am ok with chat
Expert:  KevinWhiteJA replied 12 days ago.

I am afraid, this indicates an issue with the oven temperature sensor (thermostat) that is faulty and will need replacement.

When this is faulty oven suffers from uneven cooking or will not heat at all.

Are you willing to replace it yourself ?

Customer: replied 12 days ago.
Where is it located
Expert:  KevinWhiteJA replied 12 days ago.

The part is available for £26 + repair charges, to order the part please "click here".

If you want to replace it yourself, this "video" will give you an idea on how the replacement is done.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

Customer: replied 12 days ago.
Thank you
Expert:  KevinWhiteJA replied 12 days ago.

I am glad, I could help.

You're welcome and Good Luck.

Cheers