Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
Please describe to me exactly what is not working on the device. Could it still turn on? Do you see the lights? I need more information so that I can best help you. You may have problems with the power supply. But it can also be that the thermostat or the control electronics are faulty.Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
Okay, if it can no longer be switched on, then you have problems with your power supply. Have you checked the socket and the fuse on the plug?
I cannot do the telephone service I wrote to you as well. As soon as another expert accepts your request, they will be more than happy to call you. I can still help via the chat.
Okay, if you shut it down, for example, you would normally have to wait 12-24 hours for the coolant to flow down. After 12-24 hours, you can switch the appliance on again and then press the super button or super freeze button to speed up the cooling process. It also takes at least 4-6 hours for the correct temperature to be reached.
The compressor may have failed because it overheated. It may be that the room was just too warm or that the temperature sensor was faulty or malfunctioned. Depending on age and use, such malfunctions may occur. To know in detail 100 percent what is wrong, you should have it professionally tested with a multimeter. I can give you suggestions on how to get it running again. If it is not defective, it will work if you follow my suggestion.
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No, I cannot see what is defective. I can only suggest how to get it running normally so that it works again. Please also check if you have enough distance from the wall. It could also be that there is too much ice build-up in the unit and that the fan can no longer turn. If you switch off the appliance for 12-24 hours, you can also let it defrost and try to restart it. To know 100 per cent what is defective, it must be checked. I can only make suggestions.
If you have cleaned the unit properly and done what I suggested and it still doesn't work, then we definitely have a faulty component. It could be that the thermostat, fan or compressor has failed. Normally when you turn it on you should hear the fan working. If you also open and close the door in between, the fan should turn on for 5-10 minutes and be audible. If you don't hear this either, then one of the benefits is definitely defective. I can give you a phone number where you can book a repair.
Here is the free phone number to call Pants to book the repair appointment.0333(###) ###-####/p>
here is the telephone number for Ireland.
Yes, please try it out. You can always write me a message again. I am always at your disposal. You can write me another message tomorrow if you like.