Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
First of all, please give me the pnc number of your device, which is on the nameplate. The first thing I can do is check whether spare parts are still available for the device. After that, I can also recommend where and how to have it carried out regarding repairs. But I need this information so that I can help you.
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
You will find the type plate when you open the door on the right or left side.
I'm really sorry but the outer glass is no longer made. I have just searched three suppliers but it is no longer supplied. I am really very sorry.
I am really very sorry but you will hardly find that someone does that to you. You can call a window or glass company yourself if you want and ask them to do it. A technician for household appliances will certainly not be able to do it for you.
Please I wish you the best of luck and success in doing so. You can write a message again at any time. I am always at your disposal. You can always take my help. You are always welcome to JustAnswer.co.uk