Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
it may be that a plug or a small hose has been removed from the right place due to the shock. It may be that the water level switch has come off the hose. Or the plug from the engine. Here is a video tutorial on what I mean by the water level switch. Take a look at the component and check the same wording on your device. The plug and the hoses must be inserted correctly. https://youtu.be/2pIVkAxWSXg
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
Here is a link with photos of what it could look like:
https://www.google.com/search? q=beko+water+level+switch&client=safari&channel=iphone_bm&source=hp&ei=arSNYKO8Kou7gwfl077oAg&oq=beko+level+sw&gs_lcp=ChFtb2JpbGUtZ3dzLXdpei1ocBABGAAyBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCCEQoAE6BQgpEKABOgcIKRAKEKABOgQIKRAKOggIKRAWEB0QHjoCCCk6BQgpELEDOgYIKRAWEB46CwguELEDEIMBEJMCOggIABCxAxCDAToLCC4QsQMQxwEQowI6CAguELEDEIMBOgIIADoFCAAQsQM6AgguOgUIABDJAzoLCC4QxwEQrwEQkwI6BAgAEAo6CAguEMcBEK8BOgQIABATOggIABAWEB4QEzoECAAQDToGCAAQDRAeUNMiWMVeYO5qaANwAHgAgAFliAH9BpIBBDExLjGYAQCgAQGwAQ8&sclient=mobile- gws-wiz-hp
I cannot do the telephone service I wrote to you as well. As soon as another expert accepts your request, they will be more than happy to call you. I can still help via the chat.
The unit has no protection mode. If the unit is faulty, it will not start. Then an error message would appear. In your case, the unit starts feeling it with water and stops and stops again immediately. If the water feels and if the control electronics cannot risk an amount of water, it stops automatically and then it is also pumped out. Even with transport safety screws you would have got this same error.
Because you have run it with transport safety screws, either something has broken or a plug connection has broken or what I have written to you is faulty and must be checked.
Yes, they may also remove the rear wall and shine a torch into the bucket. If you remove the rear wall, also check the motor at the bottom. Please also check the plug of the motor.
Yes, I described that to you earlier. When a programme starts, water is now filled and the water level switch regulates it. If a certain water level is not reached within a certain time, the programme is stopped.
Yes, pull out the small rubber hose from the switch and blow through it once in the direction of the drum. Also pull out the plug from the level switch and plug it back in. And then test the machine again. But this time start only the programme Spin and drain. And first test whether the motor and the pump finish the programme normally.
I am not online for 15 minutes. But after 15 minutes I'm back.
Okay then, I'm really sorry but then either a car is damaged or the control electronics are causing this error. I would advise you to switch off the unit and disconnect it from the power supply for at least 6-12 hours. After 6-12 hours, start the Spin and drain programme again. And test if it completes a programme.