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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5212
Experience:  18+ years experience as Appliance Tech.
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My smeg fridge freezer leaks water into the bottom of the

This answer was rated:

My smeg fridge freezer leaks water into the bottom of the freezer
JA: Is your Smeg fridge level with the ground, or tipped slightly forward? How old is it?
Customer: It looks level and is 10 years old plus minus
JA: How long has this been going on with your Smeg refrigerator? What have you tried so far?
Customer: For about 6 months. Dont know what to try
JA: Anything else we should know to help you best?
Customer: Nothing really

Good afternoon,

You have reached justanswer.co.uk, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

This indicates an issue with the defrost drain tube.

If this tube is blocked or if it freezes the water will drip/leak.

Please try this:

Leave it unplugged and empty with door open for around 24-36 hours. Then plug it back and wait for another 4-8 hours.

The problem should be resolved.

However, if the issue appears again you will have to unplug it and then remove the rear off the appliance.

The tube is located under the evaporator on the drain pan in the compartment next to the compressor.

Thaw the drain tube, you may use hair dryer or pour warm water in the tube, and ensure it is not clogged/blocked.

Also, clean the drain pan to resolve the issue.

Please, let me know how it goes.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 12 days ago.
Thank you very much for your response. Will try it and let you know