Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
I am afraid, this indicates an issue with the oven temperature sensor (thermostat) that is faulty and will need replacement.
When this is faulty oven suffers from uneven cooking or will not heat at all.
You will have to contact your Insurance service provider and get this replaced.
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
The part is available for around £35 + repair charges.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.