Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Please try this:
Please unplug the appliance and remove the bottom front flap.
Keep some beach towels and shallow container under the filter.
Then rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.
Now, with your fingers check if impellor rotates.
Then you will see a pull tab next to the filter (depends on the model number), pull it to open the door.
Please let me know how it goes.
I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful evening.
Glad it is sorted :) Cheers