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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5425
Experience:  18+ years experience as Appliance Tech.
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I have a problem with my washer dryer, It's beko WDX8543130B

This answer was rated:

Hi, I have a problem with my washer dryer
JA: What's the brand and model of your washer-dryer? How old is it?
Customer: It's beko WDX8543130B I find 3 years
JA: How long has this been going on with your Beko washer-dryer? What have you tried so far?
Customer: the situation happened yesterday, I tried to start the washing, I click the START button and the washing machine does not turn on. I tried to disconnect from the contact, reattach and nothing else works
JA: Anything else we should know to help you best?
Customer: No

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

Please try this:

You will have to unplug the appliance and remove the bottom front flap.

Then keep some beach towels and shallow container under the filter.

Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.

Also with your fingers check if impellor rotates, then reconnect everything and plug it back.

Then try any program and please let me know how it goes.

Customer: replied 1 month ago.
No working

OK, have you seen any error codes/flashing lights etc ?

Customer: replied 1 month ago.
unfortunately nothing is shining, nothing is reacting

OK, unplug it and clean the door seal and door lock.

Then press and hold the START button and plug it back.

Let go off the start button and close the door bit harder than usual.

Let me know if the control lights ?

Customer: replied 1 month ago.
Nothing

OK and the control is completely dead ?

Have you already checked the plug fuse or tried different socket ?

Customer: replied 1 month ago.
the controls are completely out of order. I tried plugging into a different outlet and it doesn't work either

What about the fuse in plug ?

What happens if you press and hold the START button for around 10 seconds ?

Customer: replied 1 month ago.
I don't know how to check the fuse
Customer: replied 1 month ago.
I tried. nothing happened

You have to open the plug and check the fuse.

If that is fine then I am afraid the control board is faulty and will need replacement.

Are you willing to carry out replacement yourself ?

Customer: replied 1 month ago.
how much would she have to pay for the replacement?
Customer: replied 1 month ago.
If I can of course

The part is available for around £70 + repair charges.

Customer: replied 1 month ago.
Where I can buy this ?

If you want to replace it yourself, you will have to unplug it and pull it out.

Then remove the top off the appliance and then remove the fascia.

You can then replace the main PCB.

However, you may try this:

Once the top of the appliance is removed and you can access the PCB, remove all the connectors (one at a time) and reconnect them back.

Then see if it starts working again, if no then you will have to replace it.

The part is available here for £68.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

KevinWhiteJA and other Appliance Specialists are ready to help you