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Darran Wilkins
Darran Wilkins ,
Category: Appliance
Satisfied Customers: 419
Experience:  dasdasd
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I have a Hotpoint FFA71 fridge/freezer. Yesterday the

Customer Question

Hello. I have a Hotpoint FFA71 fridge/freezer. Yesterday the freezer high temperature red warning light came on and won't go off. The food in the freezer is not completely defrosted, but is also not frozen. Any ideas please?
JA: How old is your Hotpoint fridge?
Customer: 17 years.
JA: How long has this been going on with your Hotpoint refrigerator? What have you tried so far?
Customer: Since yesterday afternoon. I'ce tried the fast freeze option, but that doesn't seem to have made any difference
JA: Anything else we should know to help you best?
Customer: The appliance isn't loaded with too much foor and I've been careful to ensure the door isn't open
Submitted: 15 days ago.
Category: Appliance
Expert:  Darran Wilkins replied 15 days ago.

Guys I'm darran I'm a domestic engineer and refridgeration engineer  this is either  the door sensor has failed guys   or the defrost cycle has failed  and it is showing an error code    if its worth getting fixed fixed price repairs start around 130 pounds  from knowhow   0800repair  and others   regards darran

Customer: replied 15 days ago.
ok thanks.
Expert:  Darran Wilkins replied 15 days ago.

No worries guys