Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its make and complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Yes, that message is automated and I am happy to help via chat.
Are you willing to carry out replacement yourself ?
OK, that is great.
If the screws have come off then you can just screw them back and it should be fine.
However, if the hinges are loose or broken then you may have to replace it.
The hinges are available here on Hotpoint spares for £20 each + repair charges.
If you guys want to replace it yourself then this VIDEO will give you an idea on how to replace it.
I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.
Have a great day, Cheers