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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5411
Experience:  18+ years experience as Appliance Tech.
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I have an e4 on my display .. It’s two years old and

Customer Question

I have an e4 on my display ..
JA: Who makes your appliance? How old is it?
Customer: It’s two years old and kenwood
JA: How long has this been going on with your Kenwood appliance? What have you tried so far?
Customer: Turning it of
JA: Anything else we should know to help you best?
Customer: yep how do I fix it
Submitted: 18 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 18 days ago.

Good afternoon,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 18 days ago.
Kdw60s1/a
Expert:  KevinWhiteJA replied 18 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 18 days ago.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

Customer: replied 18 days ago.
Watcanido
Customer: replied 18 days ago.
Wat do you suggest I do
Expert:  KevinWhiteJA replied 18 days ago.

E4 in your dishwasher indicates water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.

After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.

Then please clean the mesh filter from inside and make sure it is not blocked.

Now, reconnect everything and plug it back; select any program.

It should work however, if the problem occurs again you will have to check what is causing the leak.

Expert:  KevinWhiteJA replied 18 days ago.

That should solve the problem, please let me know if you need further assistance.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.