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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5436
Experience:  18+ years experience as Appliance Tech.
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I have a beko fridge freezer and it is not keeping to

Customer Question

I have a beko fridge freezer and it is not keeping to temperature my milk keeps going off and my ice-cream is going soft it is only 6 months old thanks
JA: Do you know the model of your Beko fridge?
Customer: Crfp1601dps
JA: How long has this been going on with your Beko refrigerator? What have you tried so far?
Customer: It is about a month since the milk started to go off we have turned the temperature button up and down
JA: Anything else we should know to help you best?
Customer: His it possible to have someone to come out to have a look at it thanks
Submitted: 22 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 22 days ago.

Good afternoon,

You have reached justanswer.co.uk, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this:

Leave it unplugged and empty with door open for around 24-36 hours.

Then plug it back (expect some water on the floor) and wait for another 8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to contact Beko and get it repaired under warranty.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.