Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
If you do not have the model number please provide its PNC number (starts with 9...)
On some Zanussi models those flashing Green and Red buttons indicate an error code.
Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.
If it starts to fill then stops then this indicates a fault with motor that is faulty and will need replacement.
However, if it won't fill at all then I am afraid the door lock and/or control is faulty and will need replacement.
I hope this helps, please do not hesitate to ask any follow up questions.I hope you enjoyed your experience with justanswer.co.uk today.Have a wonderful evening.
You are welcome and Good Luck.