Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
usually if you don't get the device switched on, it can be for various reasons. It is possible that the power supply on the wall is no longer OK. It is possible that the fuse or the cable connection is defective. In the worst case, however, it can also be that the control electronics are defective. normally the device would now have to be opened completely and the cable connection and power supply measured up to the control electronics. Here is a general video guide for you as an overview if you want to do it yourself: https://youtu.be/uzM39BsnySI
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
Please describe to me which LED or which symbol lights up if nothing lights up then you have a problem with your control electronics. It may be that moisture has got into it and caused a short circuit so that the control panel does not work. I would advise you to switch off the unit and disconnect the power supply for at least 2 hours. This will create a reset. If it is just a fault, then it will work again afterwards.
The way you describe it, it is the control electronics. The control electronics are faulty and do not work. If it does not work after a power supply shutdown, then it is defective and must be replaced. I can send you a link where you can get a suitable control electronics. I can also give you a phone number where you can book a repair. You have to decide in the end. It is not a fault that can be reset simply by pressing buttons. Your control electronics are malfunctioning.
How is the part you need as a link:
Oh man to get to the control electronics you have to switch off the unit and remove the complete door panel all screws. Please switch off the power supply first.