Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
Please describe me the marriage number which is written on the Turkish. So I have an overview of which device you have exactly. Please also describe to me exactly what is not working on the device now. For example, if you start the Spin and Drain program, the door would have to be locked first and then the drain pump would work at the bottom right and the drum would also start to rotate. Is this happening?
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
And now describe to me exactly what problem you have with the device. What happens when you start the programme Spin and drain?
Then it is very likely that the electric door lock is no longer in order. If it is indicated as locked and causes such an error, then it is most likely defective. Would you like to replace it yourself or where to book a repair appointment? Please also try this: switch off the power supply to the unit for at least 2 hours. Also testify a reset of the control board. If it was just a fault, it would reset itself.
Please I wish you the best of luck and success in doing so. You can write a message again at any time. I am always at your disposal. You can always take my help. You are always welcome to JustAnswer.co.uk
Thanks you too