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Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 4100
106347225
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My washing machine won’t drain. Having to drain using small

Customer Question

My washing machine won’t drain. Having to drain using small hose at front of machine.
JA: Is your washer top or front loading? How old is it?
Customer: front loader. Around 3 years old
JA: How long has this been going on with your washer? What have you tried so far?
Customer: Just started yesterday.
JA: Anything else we should know to help you best?
Customer: Not sure if the filter at the front can be removed. It’s a Eco WMB 81445 LW
Submitted: 17 days ago.
Category: Appliance
Expert:  Erdal Zal replied 17 days ago.

Good Day

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.
I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat.
I am sorry that you faced this problem!

When the device doesn't even get the dirty water out. Then there is a very high probability that it is blocked or defective, or your drain hose is blocked. Here is a link with the instruction manual for your device. Please turn to page 32 and you will be given a detailed description of how to remove the filter and clean it. Here is the link with the instruction manual: https://www.operungsanleitu.ng/beko/eco-wmb-81445-lw/anleitung

Please feel free to continue this topic if you have any further questions. I would be very happy to help you!
With best regards,
Erdal

Customer: replied 17 days ago.
Thank you Erdal. I will check the manual and see if I can find if there is an obstruction in the drainage pipe.
Vivianne.
Expert:  Erdal Zal replied 17 days ago.

Please good luck

Customer: replied 17 days ago.
Unfortunately, the server cannot be found when I click on the link.
Expert:  Erdal Zal replied 17 days ago.

Try copying the link and opening it separately on a website.

Customer: replied 17 days ago.
I’ll try that,
Thanks.
Expert:  Erdal Zal replied 17 days ago.

Please good luck