Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
when you open the door you will need a nameplate on the bottom right of the door. If you can find the nameplate there, please give me the I number so that I have an overview of which device you have. With you it can be that the grinder stops working. It is also possible that the control board no longer controls the grinder.
Please feel free to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal
Here is a link with your unit, all spare parts and exploded view. Please check position 601. It must not be blocked. You must also measure with a multimeter if it is supplied with power. I must point out that electrical work should be carried out by qualified personnel. However, they must remove the entire appliance from the kitchen so that they can work on it.