Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
So after wash is complete the water is left in the drawer ?
The clothes come out clean ?
What should last for 20 washes ?
Detergent and fabric conditioner will always last for one single wash.
It may be a pressure switch or water inlet valve issue as the clothes are not coming out clean.
As it is still under warranty you will have to contact Hoover and get it repaired.
Opening the appliance and DIY will void off warranty which I believe you do not want.
You're welcome and Good Luck.
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