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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5436
Experience:  18+ years experience as Appliance Tech.
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My fridge/freezer is not working although the inner light is

This answer was rated:

my fridge/freezer is not working although the inner light is on. I would like someone to have a look please
JA: What's the brand and model of your fridge? How old is it?
Customer: Ice King IK5041AP2
JA: How long has this been going on with your KING refrigerator? What have you tried so far?
Customer: 2 days renewed 13amp fuse but nothing happening
JA: Anything else we should know to help you best?
Customer: i need it fixed a s a p

Good morning,

You have reached, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

This indicates there is an issue with the control board that will need replacement.

Please try this:

Leave it unplugged and empty with door open for around 24-36 hours.

Then plug it back (expect some water on the floor) and wait for another 8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then you will have to replace the power board.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with today.

Have a wonderful day.

Thank you.

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 18 days ago.
thanks for your advice - I left it off for 35hours then switched it on- the light is on but no sound as yet!! oddly enough there is no water at all!! I guess I will have to wait and see but I feel a new f/f will have to be purchased.

Ann, please wait for few hours however, if still there is no sound then you will have to check the control and compressor.

You're welcome and Good Luck.