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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 21540
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I have a new upper basket in my dishwasher but hangs lower

Customer Question

I have a new upper basket in my dishwasher but hangs lower than the original so big plates cause dirty washes
JA: What's the brand and model of your dishwasher? How old is it?
Customer: Tecnik SE6TIE2GB/ 74 put in kitchen as part of refurbishment in 2006
JA: How long has this been going on with your dishwasher? What have you tried so far?
Customer: After I bought a new upper basket on 31.12.20
JA: Anything else we should know to help you best?
Customer: Well there is a little adjustment on side and have highered as much as I can. My old basket had two levels so could be moved.
Submitted: 18 days ago.
Category: Appliance
Expert:  Daniel replied 17 days ago.

Hi, I'm Daniel welcome to JustAnswer.

Sorry to hear you are having trouble with your dishwasher. Lets see if i can help you on this.

Is the new basket you have got the same as the old one or does it look different?

Regards

Customer: replied 17 days ago.
It looked the same apart from the runner attachment on the sides
Expert:  Daniel replied 17 days ago.

Are you able to post a picture of the side of the new basket you have received?

Customer: replied 12 days ago.
How do I send a photo
Customer: replied 12 days ago.
https://photos.app.goo.gl/LxbkK4KQLMRHVS4DA
Customer: replied 12 days ago.
Hope you can see enough of the side
Expert:  Daniel replied 11 days ago.

Looking at the picture there doesnt seem to be the adjustment setting on it. So its a one setting basket.

The issue is Tecnik has gone bust so theres limited parts out there so with the basket they may just sell the one type now that doest have the hight adjustment on it,

Sorry but if thats the case then thats the only basket they sell.

Customer: replied 11 days ago.
I thought that may be the case thanks anyway
Expert:  Daniel replied 11 days ago.

Your welcome.