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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5387
Experience:  18+ years experience as Appliance Tech.
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The little display window which gives the wash time ,varying

Customer Question

The little display window which gives the wash time ,varying from programme to programme, illuminates ( confirming power) but gives no times regardless of programme choice. It just an illuminated screen. Help
JA: What's the brand and model of your appliance? How old is it?
Customer: Lavamat 12843 VIT about 10 years old
JA: How long has this been going on? What have you tried so far?
Customer: It has worked well. A completed wash was done this morning. An attempt just now has disclosed this problem.
JA: Anything else we should know to help you best?
Customer: No
Submitted: 11 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 11 days ago.

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

In the meantime, please tell me if you have seen any error codes or flashing lights.

Customer: replied 11 days ago.
No error codes and no flashing lights
Expert:  KevinWhiteJA replied 11 days ago.

OK, Lets see if we can get an error code.

Please try this:

Press and hold the START button and button towards the left of it together.

Keep them held in and after a few seconds you will see E.. ??

Please let me know the error code.

Customer: replied 11 days ago.
That worked. No error code. The wash times now vary depending on programme selected. Now a wash is on and all working !!
Expert:  KevinWhiteJA replied 11 days ago.

Perfect :) seems like the control has reset.

You're welcome and Good Luck.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.