Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (starts with E nr, from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Sorry Brenda, it seems my question did not go through earlier.
Here it is again:
Please check the IMAGE attached, part#610 is the upper spray arm.
If you check this IMAGE you will see all the spares of upper arm, please let me know if any of them is missing.
OK, you will have to replace this part with a new one.
The part is available here on Bosch spares for £26 + repair charges (£99 if done by Bosch).
However, I believe you can fit it yourself.
May be either that went through the drain filter.
You're welcome and Good Luck.
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