Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its make and complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
It seems my previous message did not go though.
Please try this:You will have to unplug the appliance and remove the bottom front flap.Then keep some beach towels and shallow container under the filter.Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.Also with your fingers check if impellor rotates, then reconnect everything and plug it back.Then try any program and if the issue is still there then you will have to contact Hotpoint as this appliance is still under warranty.
F01 indicates control fault which should not appear in two week old appliance.
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