Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
Not from the model number however, I can tell from the serial number.
I understand, do you have the serial number ?
OK, this indicates a communication problem between the main control board and motor.
Are you willing to carry out replacement yourself ?
Sorry stepped away for few minutes.
The cost of repair will be around £180 including repair charges.
I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.
If it is more than 7-10 years old then yes it will be better to buy a new appliance.
I am glad, I could help.
You're welcome and Good Luck.