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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5385
Experience:  18+ years experience as Appliance Tech.
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I have a Rangemaster Toledo 90 ceramic hob. One of the knobs

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I have a Rangemaster Toledo 90 ceramic hob. One of the knobs for the hotplates has come off and the metal prong is loose and floppy so I can't get the knob back on again.
JA: Is your Rangemaster hob gas or electric? How old is it?
Customer: electric ceramic. It is 6 years old
JA: How long has this been going on with your Rangemaster hob? What have you tried so far?
Customer: The knob came off about a month ago - I don't know how as it is with a tenant. We have not tried anything.
JA: Anything else we should know to help you best?
Customer: no

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Good afternoon,
Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.

I am afraid, the knob and the selector switch for that particular knob will need replacement.

The cost of repair will be around £30 + repair charges.

I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.

Customer: replied 8 days ago.
Hi Kevin, I can't access it at the moment because it is in another house, but I attach a PDF with all the specs on if that helps. When you quote the cost of repair, are you offering to repair it for that price? Or is it a part we can buy and fit ourselves? Thanks, Carol

Carol, no problem, I understand.

I am afraid we do not provide home repairs.

This video will give you an idea on how to replace the spares.

If there is anything else I can help you with, please let me know.

Cheers

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 8 days ago.
Thank you Kevin that's really helpful

I am glad, I could help.

You're welcome and Good Luck.

Cheers