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Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 4084
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My Siemens washer dryer will not empty when on the main wash

Customer Question

My Siemens washer dryer will not empty when on the main wash but will empty when i put it on spin and drain so assume there is no kink in the hose
JA: Do you know the model of your Siemens washer-dryer? How old is it?
Customer: WK14D541EU not sure of age
JA: How long has this been going on with your Siemens washer-dryer? What have you tried so far?
Customer: started yesterday, the machine was re-plumbed in after kitchen alterations it worked fine before yesterday, I assume no kinks in the hose as it does drain. error code E05 showed once
JA: Anything else we should know to help you best?
Customer: Error code E05 came up once
Submitted: 12 days ago.
Category: Appliance
Expert:  Erdal Zal replied 12 days ago.

Good Morning

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.
I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat.
I am sorry that you faced this problem!

Meaning of the error:
The water supply takes too long. If the final water level has not been reached after 5 minutes, the error message F: 05 is displayed and any water that may be present is pumped out. Has the tap been fully opened? Please check the water inlet hose not the drain hose but the water inlet hose Office Knicca or whether the water tap is fully turned on.

Please feel free to continue this topic if you have any further questions. I would be very happy to help you!
With best regards,

Customer: replied 12 days ago.
I have checked the filter on the supply hose and checked water pressure, when I set it to rapid 15 it starts to fill up then at 12 minutes it stops with error code E05 but does not drain. When I then set it to empty and spin it does empty
Expert:  Erdal Zal replied 12 days ago.

Then it may be that the flushing pump is working incorrectly or the water meter in the left water pocket may be blocked by food residues.

Customer: replied 12 days ago.
How do I sort this out ?
Expert:  Erdal Zal replied 12 days ago.

Here is a video tutorial for you as an overview:

Watch the video and do the same that you remove the hoses once and check if there are food residues at the water pocket. If necessary, the water pocket must be built up and cleaned.

Customer: replied 12 days ago.
It’s a washer dryer not a dishwasher so should not have any food in it, the machine has only been running for 3 weeks
Expert:  Erdal Zal replied 12 days ago.

I'm really very sorry this message was not actually for you. I made a mistake with another customer.

It could be that the water level switch does not react. Here is the video instruction for you what I mean exactly with the water level switch:

Is the unit brand new only three weeks old?

Customer: replied 12 days ago.
I have had it for a while but has only just been fitted
Expert:  Erdal Zal replied 12 days ago.

Okay, as I said, either there is a problem with the water intake that is being introduced too slowly. Or the water level switch is sending faulty data to the control electronics so that this error message happens.