Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
This is usually due to a fault with heating system of the appliance.
Please try this:
You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.
After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.
Then please clean the mesh filter from inside and make sure it is not blocked.
Now, reconnect everything and plug it back; select any program.
It should work however, if the problem occurs again you will have to contact Grunding and get the heating element replaced.
I hope this helps, please do not hesitate to ask any follow up questions.I hope you enjoyed your experience with justanswer.co.uk today.Have a wonderful day.Thank you.