Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
It seems my previous messages did not go through.
Here it is again:
Please try this and let me know how it goes:
You may unplug it and remove the plinth (base panel below the door) of the appliance.
You will see a metal cover, remove this and then you can try and soak the water up from the base there.
After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.
Then clean the mesh filter from inside and make sure it is not blocked.
Reconnect everything and plug it back, please let me know how it goes.
I hope this helps, please do not hesitate to ask any follow up questions.I hope you enjoyed your experience with justanswer.co.uk today.Have a wonderful day.Thank you.
I am afraid we do not provide home repairs.
You may contact Zanussi to book fixed price repair or let me know your postcode and I will search for someone in your area.
You may contact Repair care at 0333(###) ###-####/a> or Zanussi at 03445612612 to book repair.
If there is anything else I can help you with, please let me know.
I am glad, I could help.
You're welcome and Good Luck.