Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Sorry, seems like previous message did not go through.
Please try this:
You will have to unplug the appliance and remove the bottom front flap.
Then keep some beach towels and shallow container under the filter.
Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.
Also with your fingers check if impellor rotates, then reconnect everything and plug it back.
Then try any program and please let me know how it goes.
I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.
Fred, I understand however, the appliance is still under warranty so you may contact Beko and get it repaired under warranty.
This may be a pressure switch and/or control board issue.
If there is anything else I can help you with, please let me know.
Yes, you may contact Beko at 0330(###) ###-#### and choose option 2 to book repair.
You're welcome and Good Luck.