Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Please understand this is not a live chat service as we are not always available however, I will try to respond as soon as I can.
If you have bought part number# 00686004 then that is the correct part.
The part is available here on Bosch spares for £49.
If you want to replace it yourself, this "video" will give you an idea on how the replacement is done.
I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful day.
Can you see the image that I have attached ?
What is the part number of the door seal that you have got with yourself ?
No, all the Bosch models do not use same seal.
You should return that seal as it is not compatible with your appliance.
If there is anything else I can help you with, please let me know.