Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
What was the error code displayed ?
OK, Lets see if we can get an error code.
Please try this:
Press and hold the START button and button towards the left of it together.
Keep them held in and after a few seconds you will see E.. ??
Please let me know the error code.
Sorry stepped out for few minutes.
E52 in your appliance indicates control is not getting signal from the motor.
I am afraid the motor and/or control board is faulty and will need replacement.
The cost of repair will be around £176 + repair charges.
You may contact Zanussi and check if they can offer some kind of repair plan to you.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.