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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5436
Experience:  18+ years experience as Appliance Tech.
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My bosch dryer is cutting out after approx 1 minute, both

Customer Question

Hi
JA: Hi. How can I help?
Customer: My bosch dryer is cutting out after approx 1 minute, both the drying and the anti crease lights are flashing and appliance is beeping
JA: What happened just before your Bosch dryer displayed this message?
Customer: It finished a load of drying and I had put on another load
JA: How long has this been going on with your Bosch dryer? What have you tried so far?
Customer: Only happened on Tuesday
JA: Anything else we should know to help you best?
Customer: Used multimeter to check ohmbs
Submitted: 19 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 19 days ago.

Good afternoon,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 19 days ago.
Is this the E-NR number
Expert:  KevinWhiteJA replied 19 days ago.

Yes please the E nr and FD number.

Customer: replied 19 days ago.
ENR number is *****
FD number is(###) ###-####
Expert:  KevinWhiteJA replied 19 days ago.

Thank you for the model number.

This was manufactured in January 2011 hence, around 11 years old.

The flashing lights indicates thermostat and/or heating element fault.

You will have to unplug the appliance and pull it out.

Then remove the rear cover off, if you see thermostat then press the button to reset it.

If that won't help I am afraid you will have to replace the element.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

Customer: replied 19 days ago.
Machine is out and cover off however we cannot locate the reset button
Expert:  KevinWhiteJA replied 19 days ago.

OK, if there is no reset button then I am afraid the heating element and/or thermostat is faulty and will need replacement.

Are you willing to carry out replacement yourself ?