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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5407
Experience:  18+ years experience as Appliance Tech.
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Have Bosch dishwasher. When it reaches the final cycle it

Customer Question

Have Bosch dishwasher. When it reaches the final cycle it cuts off all my electrics. Have had socket and plug checked. Any ideas please
JA: Do you know the model of your Bosch dishwasher? How old is it?
Customer: Hi dont know model. It is integrated with the kitchen units. Its 15 years old so I suppose I shouldn't complain
JA: How long has this been going on with your Bosch dishwasher? What have you tried so far?
Customer: Quite a while. It used to be only once in a while but now its every time. Had socket checked and plug
JA: Anything else we should know to help you best?
Customer: No that's it
Submitted: 14 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 14 days ago.

Good afternoon,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Customer: replied 14 days ago.
SHVA3AO36B/46
Expert:  KevinWhiteJA replied 14 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Expert:  KevinWhiteJA replied 14 days ago.

Sorry, I am not available for phone calls however, I am happy to help via chat.

If someone else is available for calls, they will call you.

Expert:  KevinWhiteJA replied 14 days ago.

This indicates an issue with the heating element that is faulty and will need replacement.

However, please try this and let me know how it goes:

You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.

After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.

Then please clean the mesh filter from inside and make sure it is not blocked.

Now, reconnect everything and plug it back; select any program.

It should work however, if the problem occurs again you will have to replace the heater.

I hope this helps, please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with justanswer.co.uk today.

Have a wonderful day.

Thank you.

Customer: replied 14 days ago.
Cancel call please
Expert:  KevinWhiteJA replied 13 days ago.

For cancellations, payments etc. please contact customer support as I can only provide technical assistance and do not deal in payments.

If there is anything else I can help you with, please let me know.

Cheers

Customer: replied 13 days ago.
Cancel call
Expert:  KevinWhiteJA replied 13 days ago.

Please read my previous message:

For cancellations, payments etc. please contact customer support as I can only provide technical assistance and do not deal in payments.

If there is anything else I can help you with, please let me know.

Cheers