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Tim JA
Tim JA, Customer Service
Category: Appliance
Satisfied Customers: 2242
Experience:  Owner at Self-employed
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My over won't work. The key sign is on it. Electric

Customer Question

My over won't work. The key sign is on it. Electric everything perfect. Hob works perfectly. Only 1.5 years old...
JA: What's the brand and model of your hob?
Customer: Netflix N 50 71L build in electric oven
JA: How long has this been going on with your hob? What have you tried so far?
Customer: Not the hob it's the oven
JA: Anything else we should know to help you best?
Customer: B6ACH7HHOB only happened tues eve. Shows time but there's also a key 🔑 sign on it.
Submitted: 18 days ago.
Category: Appliance
Expert:  Tim JA replied 18 days ago.

Good afternoon, and welcome to the Technical section in JustAnswer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.
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There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.

Expert:  Tim JA replied 18 days ago.

I suspect you've accidentally activated the childproof lock.

To deactivate the childproof lock, press and hold the 'clock' button until the key symbol on the display goes out.

Customer: replied 18 days ago.
Thank you soo much
Expert:  Tim JA replied 18 days ago.

You're welcome :-)
Has that worked?