Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
In the meantime, please tell me if you have seen any flashing lights.
OK, Lets see if we can get an error code.
Please try this:
Press and hold the START button and button towards the left of it together.
Keep them held in and lights will start to flash.
Count the number of times END light will flash and let me know how many.
Then count the number of times START light will flash and let me know how many.
That is automated message and I am happy to help via chat.
Please let me know both, 3 ?
You may leave it unplugged for 5 minutes.
Then please set the dial on any program except the first one and try again.
I am here now, sorry stepped out for few minutes.
Please tell me the answer to this question that I asked :
I am concerned only about END and START light.
No problem, so 3 at START and 8 at END , correct ?
OK, I am afraid this is control board fault.
The control board is faulty and will need replacement.
If the appliance is too old then it may be better to replace it then to repair.
I hope this helps, please do not hesitate to ask any follow up questions.
I hope you enjoyed your experience with justanswer.co.uk today.
Have a wonderful evening.
You as well.
You're welcome and Good Luck.