How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 21523
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

My built in dishwasher door keeps opening, 4 years old,

Customer Question

Hi my built in dishwasher door keeps opening
JA: What's the brand and model of your dishwasher? How old is it?
Customer: 4 years old
JA: How long has this been going on with your dishwasher? What have you tried so far?
Customer: sn678
JA: Anything else we should know to help you best?
Customer: im trying to start a wash
Submitted: 9 days ago.
Category: Appliance
Customer: replied 9 days ago.
Hello
Customer: replied 9 days ago.
Message
Expert:  Daniel replied 9 days ago.

Hi, I'm Daniel welcome to JustAnswer.

Sorry to hear you are having trouble with your dishwasher. Lets see if i can help you on this.

Theres a fault in there thats why its doing this.

Are you getting an error codes coming up?

How long does it run for before the door opens?

Are you looking at fixing this youself?

Regards

Customer: replied 9 days ago.
No error codes
Customer: replied 9 days ago.
It won’t start the cleaning cycle, just keeps opening door
Expert:  Daniel replied 9 days ago.

Ok sometimes this can be down to a faulty door lock that causes this as it doesnt engage the door hook and keep it locked so it just keeps popping the door open itself like this.

Not sure if you are looking at fixing this yourself but if so then the door lock is the first thing you need to check.

Customer: replied 9 days ago.
For some strange reason the door has closed and cycle has started. But this is an on going problem
Expert:  Daniel replied 9 days ago.

Ok this sounds like it may be a faulty door switch here. Just see how it goes from there.

Customer: replied 9 days ago.
I guess. How do I fix a faulty door switch or do I need an expert
Expert:  Daniel replied 9 days ago.

If you are handy with the tools then you need to remove the dishwasher and usually the door lock is located on the top of the dishwasher.

Customer: replied 9 days ago.
then
Do what?
Expert:  Daniel replied 9 days ago.

Replace it.