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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5386
Experience:  18+ years experience as Appliance Tech.
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I can’t get my washer to start, front loading it’s old, It

Customer Question

Hi I can’t get my washer to start
JA: Is your washer top or front loading? How old is it?
Customer: front loading it’s old
JA: How long has this been going on with your washer? What have you tried so far?
Customer: It only happened a moment ago i think I pressed the ready in button
JA: Anything else we should know to help you best?
Customer: No
Submitted: 8 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 8 days ago.

Good morning,

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

Expert:  KevinWhiteJA replied 8 days ago.

If you have already checked the plug fuse then please try this:

You will have to unplug the appliance and remove the bottom front flap.
Then keep some beach towels and shallow container under the filter.
Now, rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged.
Also with your fingers check if impellor rotates, then reconnect everything and plug it back.
Press and hold the START button for around 10 seconds to unlock the control.
Then try any program and please let me know how it goes.

Please do not hesitate to ask any follow up questions.
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