Appliance Repair Questions? Ask a Technician for Answers ASAP
My name is ***** ***** I will assist you with your appliance today.
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that can be.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
I am sorry however, I did not know that you have difficulties getting the model number.
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Sorry, I am not available for phone calls however, I am happy to help via chat.
If someone else is available for calls, they will call you.
The model number that you have provided is incorrect.
However, please press and hold the CLOCK button for around 10 seconds and let me know if this will reset the clock ?
As I said earlier please press and hold the CLOCK button for around 15 seconds to unlock the control.
You may click here to download its User manual.
You're welcome and Good Luck.
I hope this helps, please do not hesitate to ask any follow up questions.
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Have a wonderful day.