Appliance Repair Questions? Ask a Technician for Answers ASAP
Good morning, and welcome to the Technical section in JustAnswer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.If the fan isn't working then you can't solve the problem by restarting the appliance, or with any other user controls.I don't like brining bad news, but I think you'll have to wait until tomorrow so that you can contact the installer. You might find another local engineer who's willing to visit today, but they would have no way of purchasing the correct fan unit, so you'd still be stuck.Do you have stored hot water that you can heat by other means, for example a cylinder with an immersion heater?_____There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.
I was nothing but courteous and helpful to you, but instead of answering my question your response is "Useless". I suspect your approach is going to impair your chances of getting help from various people, but I wish you luck.
Thank you for your apology. I do understand your frustration with Aga.I hesitate to say it, because it doesn't help you now, but sometimes I warn people off buying any of the 'complex' Aga products, because of this very issue. The electronic components are horrendously expensive, and diagnosis is extremely difficult, even for the trained engineers. You're not alone with this dilemma.