Appliance Repair Questions? Ask a Technician for Answers ASAP
Good afternoon, and welcome to the Technical section in JustAnswer, an independent paid question and answer platform that matches customers' questions to experts in various skills. My name is ***** ***** I'll be happy to help you today.The standard investigation for E22 is to inspect the drain hose for any kinks or twists. Also, if has been wrongly installed then debris can collect at the lowest point. Is the drain hose outlet connected to a standpipe or a sink trap?These are just some first steps, so please come back to me if the problem persists._____There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.
I'm not sure what you mean. Was the drain hose wrongly installed?
OK. Is the drain hose outlet connected to a standpipe or a sink trap?
That's the better of the two methods. There remaining possibilities are:1. The new pump is faulty;2. The wiring between the control module and the pump is faulty;3. The control module is faulty.How old is the machine?
Hoover appliances come with a 10-year parts warranty. You would need to book with Hoover to claim under that warranty, and pay the labour for the repair, but at least there would be no parts cost.To read more about the warranty terms, see the following page:https://service.hoover.co.uk/repair-terms/