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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5407
Experience:  18+ years experience as Appliance Tech.
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Bought a Beko Fridge freezer less than three years ago.

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Bought a Beko Fridge freezer less than three years ago. Freezer working fine but the fridge no longer reaching a cold enough temperature any observations to advise on the problem?
JA: Do you know the model of your Beko fridge?
Customer: Sorry will have to get the paperwork!
JA: How long has this been going on with your Beko refrigerator? What have you tried so far?
Customer: It has happened in the last three days Model num CCFM1571W
JA: Anything else we should know to help you best?
Customer: Not really the freezer is fine and the glass shelves are cold but like they used to be. Put in a thermom. and it registered 4C

Good evening,

You have reached, an independent paid question and answer platform that matches experts in various skills to customers.

My name is ***** ***** I will assist you with your appliance today.

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that can be.

This indicates temperature issue and/or an air flow problem due to heavy ice build-up inside the rear wall of the appliance.

Please try this:

Leave it unplugged and empty with door open for around 24-36 hours.

Then plug it back (expect some water on the floor) and wait for another 8 hours so it gets back to optimum temperature.

The problem should be resolved.

However, if the issue appears again then the problem is with defrost operation.

You will have to test/replace the temperature sensor and/or defrost heater element to resolve the issue.

Please do not hesitate to ask any follow up questions.

I hope you enjoyed your experience with today.

Have a wonderful evening.

Thank you.

Customer: replied 12 days ago.
Will try the suggested remedy Thank you will get back to you in a few days

I am glad, I could help.

You're welcome and Good Luck.


KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 9 days ago.
Unfortunately your suggested remedy didn't work. I need to find an engineer to service the fridge. Best wishes